Full time Offered Salary : Rs15,000.00 - Rs20,000.00 / Monthly

Guest Relations Associate

  • Kalpetta, Kerala, India, The Hive Resort Wayanad Muttil Peak Kalpetta, Wayanad- 673 122 Kerala, India, 673122 View on Map
  • THE HIVE posted 3 weeks ago
  • Views 38
  • Posted Date : 10-Apr-2024
  • Last Date : 25-Apr-2024
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Job Description

  • Welcoming guests in a friendly and professional way
  • Addressing and escalating customer complaints
  • Providing information about facilities, programs and other service

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.

In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.

Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.

 

 

Attention to detail communication Communication Skills Computer Literacy customer service Detailing Guest Interaction Leadership Ownership Problem Solving Team Work
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