Full time Offered Salary : Rs15,000.00 - Rs18,000.00 / Monthly

Sr.CAPTAIN / CAPTAIN

  • Rajkot, Gujarat, India, Kalawad Road, Ishwariya Main Rd, Corner, Rajkot, Gujarat, 360005 View on Map
  • Phoenix Hospitality posted 2 weeks ago
  • Views 30
  • Posted Date : 11-Nov-2022
  • Last Date : 10-Jan-2023
Share by Email
  • Share this Job :

Job Description

  • Always greet and welcome guests promptly in a warm and friendly manner.
  • Always thank and give fond farewell to guests conveying anticipation for their next visit.
  • Assist guest with table reservation.
  • Assist guest while seating.
  • Ensure guests are serviced within specified time.
  • Has a good knowledge of menu and presentation standards.
  • Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
  • Able to answer any questions regarding menu and assist with menu selections.
  • Able to anticipate any unexpected guest need and reacts promptly and tactfully.
  • Set tables according to type of event and service standards.
  • Record transaction / orders in Point of Sales systems at the time of order.
  • Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Check with guests to ensure satisfaction with each food course and beverages.
  • Responsible for clearing, collecting and returning food and beverage items to proper area.
  • Present accurate final bill to guest and process payment.
  • Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
  • Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
  • Completes the daily responsibilities that are set for each individual shift.
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Conducts monthly inventory checks on all operating equipment and supplies.
  • Take an active role in coaching and developing junior staff.
  • Scheduling service staff shifts, arranging / rescheduling their shifts as per requirements, and handling the dispute amongst the staff members
  • Any other duties related to food and beverage service assigned by the manager.

Login to View Related Jobs

Social Media Auto Publish Powered By : XYZScripts.com